ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction. What benefits will it bring to your business or organization ? Implementing a quality management system will help you: 1) Assess the overall context of your […]
PROJECT EXCELLENCE MODEL: The Project Excellence Model is adapted from the EFQM-model and is a concept developed to fill this need. The Project Excellence Model is developed using research findings from both studies on success criteria and critical success factors for projects. The model consists of six result areas covering project success criteria and six […]
Organization from time to time are faced with a lots of problem cases militating against their growth & development and a lots of funds are diverted for improvement purpose so as to maintain a positive impact inorder to achieve customer satisfaction and protect project business as a whole. The aim of this article is to […]
FORMING A PROBLEM SOLVING TEAM :A cross functional team should be establish to scrutinize,analyze,investigate the problem that was found in the process.the selection of qualified team with proactive members is imperative. (i.e expertise with product knowledge,process knowledge,problem solving techniques,analytical thinking,capacity,power to introduce action e.t.c DESCRIPTION OF THE PROBLEM :After a cross functional team has been […]
The Meaning of “Quality Costs “ The term quality costs has different meanings to different people. Some equate quality costs with the costs of poor quality due to finding and correcting defective work. Others equate the term with the costs to attain good quality. Others use the term to mean the costs of running the quality […]
Definition of Total Quality Management TQM TOTAL Quality management involves everyone and all tasks and activities of a company. QUALITY Degree to which the product fulfils customer requirements or was produced correctly. MANAGEMENT Quality must be managed by planning,organizing,leading and controlling. TOTAL QUALITY MANAGEMENT TQM: An integrative philosophy of management for continuously improving the quality […]
What is it A diagram that shows the phases in a process,in sequence e.t.c When to use it You need to understand the work process to identify and organize factors contributing to a problem or possible solutions How to use it Use this elements: to show activities Procedures on how to construct flow chart Convene a […]
Brainstoming techniques What is it A technique for generating any list of ideas in a group. When to use it Any time you want to generate ideas from the goup on targeting the problem,evaluating causes,selecting solutions,and taking action. To create group energy. How to use it You may want to set a time limit for […]
1.CONTROL CHART:The Quality Control Chart shows a process over a specific period of time and identify trends,shift and patterns. 2.PARETO CHART(80:20 rule):Pareto charts rate issues according to importance and frequency by prioritizing specific problems or cause in a manner that facilitate problem solving. 3.FLOW CHARTS: A flowchart is a type of diagram that represents an […]
Six sigma process part one Six sigma process part two For more assistance about the above Six sigma principle in general either for quality training of your employee or management consulting purposes that will add more value to your professional experience. in the below link: http://www.hermonqualitysolutions.com/training-modules-2/